New Patient? Start Here
Thank you for joining us, we are happy to have you in the practice! Please find our new patient forms below, you can conveniently submit them online prior to your appointment.
- New patient under Age 17 – Submit Online
- New patient Age 17 and over – Submit Online
Insurance and Payment Information
We’re flexible and accept many forms of payment:
- Visa, MasterCard, and Discover
- Flexible Spending Plans
- Health Savings Accounts (HSA)
Patients with Insurance
We will bill your insurance company for all services rendered. It is your responsibility to understand and know your insurance coverage. We will bill your insurance at the time of service. If payment isn’t received from your insurance within 30 days of being billed, we will contact you for assistance. If your insurance denies coverage for any reason, you would be responsible for all charges. We would expect payment in full within 30 days after you receive a billing statement.
If you have any questions about your insurance benefits, please contact us (260-824-2020) for eligibility inquiries. Additionally, some insurances have multiple plans and we may or may not be a provider for their specific plan.
We will bill Medicare Part B plans for you. You must, however, supply us with the most up-to-date and correct information at the time of your visit. Please be aware that if you have turned your Medicare over to an HMO (also called a Medicare managed HMO) we can bill for services.
CareCredit is a convenient payment plan option. They offer low interest and sometimes zero interest payment plans. 95% of people who apply are approved. Approval is instant and can be used at Eyecare Associates of Bluffton. You can apply online through our CareCredit landing page. CLICK HERE
Patients with an HMO
Our office is not a provider for any HMO’s. If you have an HMO, you will be treated as a private pay patient. We can bill for services from HMO, but you would still be responsible for payment at time of service. We will be more than happy to provide you with itemized receipts if you would like to try submitting them for reimbursement.
Patients with a PPO, EPO or POS
Co-payments are due at the time of your visit. If you haven’t met your deductible, your insurance will inform us when we bill them and you will be responsible for the full amount applied to your deductible. Please note that if we are not a preferred provider of your insurance, reimbursements will be at their “out-of-network” rate.
Visit our Insurance page to learn more about the different Medical and Vision plans we accept.